Shipping Policy

At COPLUCK ENTERPRISES PRIVATE LIMITED, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping terms and procedures to ensure transparency and a smooth experience for our customers.

1. Shipping Locations

We ship our products to most locations within India. Currently, we do not offer international shipping. Please contact us for specific delivery availability in your area.

2. Processing Time

Orders are processed within 1–2 business days from the date of order placement. Orders placed after 3:00 PM or on weekends and public holidays will be processed on the next business day.

3. Shipping Methods and Delivery Time

We offer the following shipping methods:

  • Standard Shipping: Delivery within 5–7 business days.
  • Express Shipping: Delivery within 2–5 business days.

Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated during checkout based on the delivery location, package weight, and the selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment on the courier partner's website.

6. Undeliverable Packages

If a package cannot be delivered due to an incorrect or incomplete shipping address provided by the customer, or if the customer refuses delivery, any additional shipping charges for re-delivery will be borne by the customer.

7. Damaged or Lost Shipments

We take every precaution to ensure your order reaches you safely. If your order is damaged during transit or is lost, please contact us immediately at copluck9@gmail.com with your order details and photographs (if applicable). We will investigate the matter and provide an appropriate resolution.

8. Cancellation and Changes

Orders can be cancelled or modified only before they are shipped. Once an order has been dispatched, cancellation or modification requests cannot be accepted. For assistance, please contact us at copluck9@gmail.com.

9. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us:

Company Name: COPLUCK ENTERPRISES PRIVATE LIMITED

Address:
Shop No. 329, 3rd Floor,
Plot No. 3, Vardhman Dwarkadeesh MLU,
District Centre Complex, Sector 10,
Dwarka, New Delhi – 110075,
South West Delhi, Delhi, India.

Email: copluck9@gmail.com

Thank you for choosing COPLUCK ENTERPRISES PRIVATE LIMITED. We appreciate your trust and are committed to delivering your orders safely, securely, and on time.