Privacy Policy

COPLUCK ENTERPRISES PRIVATE LIMITED ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, mobile number, shipping address, billing address, payment details, and any other information you provide while placing an order or creating an account.
Non-Personal Information: Browser type, operating system, IP address, device information, pages visited, and website usage statistics collected automatically.

2. How We Use Your Information

Your information may be used for the following purposes:

To process and fulfill your orders.
To provide customer support and respond to your inquiries.
To improve our products, services, and website experience.
To send order confirmations, shipping updates, promotional offers, and newsletters (you may opt out at any time).
To prevent fraud and enhance website security.
To comply with applicable legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Courier and logistics partners for order delivery.
Payment gateway providers to process secure transactions.
Technology and service providers who assist in operating our website.
Government authorities or law enforcement agencies when required by applicable law.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies before sharing any personal information.

7. Your Rights

You may have the right to:

Access the personal information we hold about you.
Request correction or update of inaccurate information.
Request deletion of your personal information, subject to legal obligations.
Withdraw consent for promotional communications at any time.

To exercise any of these rights, please contact us at copluck9@gmail.com.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will promptly delete it.

10. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: COPLUCK ENTERPRISES PRIVATE LIMITED

Address:
Shop No. 329, 3rd Floor,
Plot No. 3, Vardhman Dwarkadeesh MLU,
District Centre Complex, Sector 10,
Dwarka, New Delhi – 110075,
South West Delhi, Delhi, India.

Email: copluck9@gmail.com

Thank you for trusting COPLUCK ENTERPRISES PRIVATE LIMITED. We value your privacy and are committed to protecting your personal information while providing a safe and secure shopping experience.